Elevate client satisfaction with Haventree Bank as a Client Services Officer. Provide exceptional customer support and operational assistance while contributing to the bank's growth and innovation.

In this role, you'll report to the Senior Manager, Client Experience, focusing on delivering exceptional customer service and operational support. Responsibilities include assisting clients with day-to-day banking transactions and servicing deposit accounts while fostering strong relationships. Your proactive approach to resolving issues will ensure high accuracy and compliance throughout your interactions.

Key Responsibilities: • Serve as first contact via phone, email,



or chat • Address inquiries about accounts and banking services • Troubleshoot digital banking issues efficiently • Build rapport by delivering personalized service • Verify client identity and follow security protocols

Requirements: • College diploma or equivalent • 1-2 years in financial services or banking • Proficiency with CRM systems and digital tools • Solid verbal and written communication skills • Bilingual in French and English preferred

Make your mark in financial services by enhancing the client experience at Haventree Bank. #J-18808-Ljbffr

📌 Client Services Officer at Haventree Bank (Winnipeg)
🏢 Haventree Bank
📍 Winnipeg