Join AGAT Laboratories as a Client Relationship Specialist, leveraging your communication skills in a hybrid work workplace to manage client inquiries and maintain solid relationships.

In this pivotal role, you will serve as the main liaison for clients in laboratory inquiries, ensuring service aligns with AGAT’s mission, “Service Beyond Analysis.” You’ll develop relationships through face-to-face meetings, emails, and calls, while managing expectations around work orders, TAT, and project statuses.

Key Responsibilities:
• Serve as the primary contact for client laboratory inquiries
• Facilitate and maintain relationships through various communications
• Manage sample notifications, certificates, and invoicing promptly




• Communicate any issues related to sample integrity or delays
• Ensure updates are reflected in the Client Master File

Requirements:
• Excellent verbal and written communication skills
• Robust organizational and time management abilities
• Previous customer service experience preferred
• Knowledge of geological industry is an asset
• Ability to work independently under pressure

Embrace this chance to contribute to AGAT’s commitment to client service and quality standards.
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📌 Client Relationship Specialist At Agat Alberta
🏢 AGAT Laboratories
📍 Alberta