Shape retail finance with Canadian Tire Services as a Bilingual Fraud Servicing Representative in Ontario. Leverage your customer focus and communication skills to combat fraud and enhance client trust.
Canadian Tire Services Limited is seeking individuals dedicated to exceptional customer experiences as part of their Financial Services team. This bilingual position requires handling inbound and outbound calls to identify suspected fraud while ensuring sensitive customer data remains confidential. You will need to demonstrate attention to detail and the willingness to learn, creating effective solutions for customers.
Key Responsibilities: • Identify suspected fraud through contact centre interactions • Review credit card applications promptly • Manage customer accounts professionally • Initiate actions to mitigate fraud risks • Ensure confidentiality of customer information
Requirements: • Bilingual in French and English • Robust attention to detail • Effective communication skills • Customer-focused attitude • Willingness to learn about fraud detection
Utilize your bilingual skills and customer service expertise to excel in a rewarding role at Canadian Tire Services. #J-18808-Ljbffr