Emburse seeks a skilled SaaS Solution Advisor to support customer implementations and maximize engagement with our solutions. This role merges technical knowledge with excellent consulting capabilities.
As a Solution Advisor, you will provide ongoing expertise and support to a portfolio of clients, ensuring they derive the most value from Emburse’s cutting-edge SaaS offerings. You will be responsible for handling configuration changes, facilitating discussions, and guiding users through product capabilities and best practices, all while building solid long-term relationships.
Key Responsibilities:
• Manage configuration for a portfolio of ESA customers
• Recommend best practices and optimize product use
• Facilitate effective discussions with clients and colleagues
• Handle multiple customer priorities efficiently
• Assist in resolving complex customer inquiries
Requirements:
• Proven experience in technical or consulting roles
• Familiarity with configurable software and financial systems
• Solid communication and organizational skills
• Experience working with enterprise-level clients preferred
• Bachelor's degree or equivalent background
Empower customers to excel with tailored support as an Emburse Solution Advisor.
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