Job Summary
Reporting directly to the President, the Vice President Sales and After-Sale is responsible for developing, implementing, and monitoring the company's sales and after-sales objectives. They ensure effective management of clients and their team to foster the company's long-term growth. As a member of the management committee, they play a key role in aligning the company's objectives and values. Leveraging their expertise in leadership, sales, and negotiation, they will contribute to the development of cutting-edge approaches and be an influential player in current client acquisition and market expansion.

Specific responsibilities:

Define annual sales objectives and budgets with senior management;

Analyze the market and the competition to adapt marketing, pricing and sales techniques to grow company revenue;

Develop and maintain long-term client relationships while strengthening the company's brand image;

Understand client needs and develop proposals for current business opportunities in collaboration with the management team;

Represent the company at annual conferences;

Supervise the customer service department to ensure the application of procedures,



the quality of information and the satisfaction of external clients;

Supervise the technical department to guarantee a high level of technical support for clients;

Contribute to the development and improvement of our product reliability by communicating field data to the relevant departments;

Submit a monthly activity report and objectives to management;

Support employees in their daily tasks and manage all aspects of their performance, including development, evaluation and motivation;

Collaborate with internal departments to establish operating procedures that meet quality requirements;

Ensure customer and employee satisfaction;

All other related duties.

Qualifications:

Bachelor's degree in Business Administration or Electrical Engineering;

Fluency in French and English (bilingualism essential). English proficiency is required to communicate with our international clients and suppliers.

Leadership; listening, analytical, and negotiation skills

Passion for customer service excellence

Knowledge of X-ray or medical imaging or medical equipment is an asset.

Experience:

15 years in a related field
J-18808-Ljbffr

📌 Vice President Sales And After Sale Quebec City
🏢 EMD Technologies
📍 Quebec City