Big Viking Games in Toronto is seeking a VIP Player Services Lead to own the experience of our most valued players. This is a hands-on, player-first role blending VIP relationship management, retention strategy, and cross-functional collaboration.
The role requires proactive leadership and a bias for improving service quality in a hybrid Toronto office. You will mentor the team, shape support workflows, and partner with Product, Live Ops, Engineering, Marketing to enhance retention,
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📌 Vip Player Experience Lead Ontario
🏢 Big Viking Games
📍 Ontario
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