IntouchCX is seeking a Subject Matter Expert (CSR2) for a 1-year temporary contract in Winnipeg, MB, Canada. The role provides front-line direction to Customer Service Representatives and ensures high-quality customer interactions across client brands. The candidate will coach CSRs, administer feedback and training needs, and promote career development while handling diverse shifts, including days, evenings, and holidays. Strong communication and leadership are essential.
#J-18808-Ljbffr
📌 Customer Service SME & Team Coach (Temporary) (Winnipeg)
🏢 Intouchcx
📍 Winnipeg
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.