Employer Address: 315 IDYLWYLD DR N SASKATOON,SK CANADA S7L 0Z1
At the Holiday Inn Express & Suites Saskatoon Centre, our job is to bring the joy of travel to everyone. That's where you come in. When you're part of the InterContinental Hotel Group (IHG) brand you're more than just a job title. We are looking for exceptional people to provide outstanding service to our guests. We are currently looking for Full Time Night Auditor to be the first point of contact and the first impression for guests. Night Auditors are responsible for reconciling the days transactions in addition to checking in and out guests efficiently, ensuring they have all they need for a great stay.
Duties and Responsibilities
Welcome guests in a friendly, prompt and skilled manner recognizing IHG Rewards Club Members as well as returning guests
Reconcile the days transactions
Check guests in, issue room keys,
provide information on hotel services and room location
Answer phones in a prompt and courteous manner
Answer, record and process all guest calls, messages, requests, questions or concerns
Take action to solve guest problems/complaints using appropriate service recovery guidelines
Routinely book guest reservations for individuals and/or groups
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
Qualifications and Requirements
High school diploma/Secondary qualification or equivalent
One-year front desk/guest service experience strongly preferred
Proficiency in Opera is preferred but not essential
Some college/university preferred
Must speak fluent English
Ability to work night shifts (11:00pm-7:00am)
#J-18808-Ljbffr
📌 Night Auditor (Winnipeg)
🏢 Autism Services
📍 Winnipeg
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.