Lyft is hiring a remote Toronto-based social media support representative. You will handle real-time inquiries from passengers and drivers, maintain Lyft’s trusted voice, and resolve issues with empathy and precision. The role emphasizes proactive problem solving, exceptional written communication, and community advocacy.
We value 1+ years in customer service or sales, plus social media experience. Adaptable schedule and weekends are required; comprehensive health and retirement advantages are offered.
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📌 Remote Social Support Specialist — Community Voice Ontario
🏢 Triwill Group
📍 Ontario
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