Become a vital part of Clio's Customer Support Team as a Customer Support Specialist in Toronto. Focus on delivering exceptional service to legal professionals through phone, chat, and email interactions.

This full-time position invites diverse candidates looking to grow their tech careers. Clio’s customer support team nurtures talent, offering in-depth product training, one-on-one coaching, and development opportunities. Engage with clients while mastering our products and promoting their usage, all while building a rewarding career in one of Canada's fastest-growing tech companies.

Key Responsibilities: • Handle inbound support requests via phone, chat, and email • Become a product expert,



diagnosing and resolving issues • Provide solutions to enable efficient use of Clio • Identify customer needs for additional services • Capture customer feedback for product innovation

Requirements: • Bachelor’s degree or ongoing studies • Excellent verbal and written communication skills • Robust problem-solving and technical aptitude • Curiosity in law, technology, and AI • Enthusiasm for working in a high-performing team

Contribute your customer service skills and passion for tech to lift Clio’s clients and products. #J-18808-Ljbffr

📌 Customer Support Specialist in Toronto (Winnipeg)
🏢 Themis Solutions
📍 Winnipeg