Shape unforgettable experiences at Rimrock Banff as a Reservations Specialist. Leverage your communication skills and hospitality experience in this impactful role.
As a full time Switchboard & Reservations Agent, your role transcends basic communication. You'll create meaningful interactions from the first guest call to fulfilling their unique requests, while demonstrating patience and professionalism throughout.
Key Responsibilities: • Promptly answer and manage guest inquiries • Assist with reservations and wellness service bookings • Provide thoughtful recommendations tailored to guest needs • Track and log requests accurately within Opera • Collaborate with operational teams for seamless service
Requirements: • Luxury hospitality or concierge experience preferred • Strong verbal and written communication skills • Detail-oriented with a focus on service quality • Calm multitasking ability under pressure • Experience with OPERA Cloud is a bonus
Your role will be vital in crafting the exceptional Rimrock experience that guests will cherish. #J-18808-Ljbffr