Enhance client experiences with Chubb as a Technical Service Representative in Canada. You'll provide technical guidance, product support, and resolve inquiries for optimal service delivery.

This role involves direct interactions with clients and contractors to ensure effective installations of IoT water leak detection systems. You will troubleshoot technical issues, document customer inquiries, and maintain CRM records. Your role is vital in providing explicit communication and support while adhering to corporate policies and quality standards.

Key Responsibilities:



• Resolve hardware and software issues for IoT devices • Guide customers through setup and troubleshooting processes • Escalate complex issues with documentation • Maintain CRM records on customer interactions • Relay feedback to engineering and customer teams

Requirements: • Bachelor’s degree preferred, 5 years customer service experience • Proficient in Microsoft Office applications • Strong verbal and written communication skills • Ability to multitask and manage priorities • Experience working independently and in teams

Contribute your technical expertise and client focus to elevate Chubb's service offerings in Canada. #J-18808-Ljbffr

📌 Technical Service Representative at Chubb (Winnipeg)
🏢 Chubb Life Fund
📍 Winnipeg