As a Salesforce Business Analyst at Intellicloudware, you'll play a key role in bridging business needs with Salesforce technology. Engage with stakeholders to gather and analyze requirements effectively.
In this impactful role, you will not only define user stories and business cases but also analyze existing processes to propose improvements. You'll lead user acceptance testing to ensure successful implementations while providing training to end-users on the latest Salesforce features and enhancements.
Key Responsibilities:
• Collaborate with stakeholders to gather key business requirements
• Analyze current processes for Salesforce enhancement opportunities
• Develop user stories and process flow diagrams




• Facilitate user acceptance testing for recent implementations
• Train users on recent features within Salesforce
Requirements:
• Over 3 years as a Business Analyst with a Salesforce focus
• Salesforce Business Analyst Certification is preferred
• Solid understanding of Salesforce capabilities
• Excellent communication skills for technical translations
• Demonstrated problem-solving and process improvement skills
Enhance your career by driving Salesforce initiatives within Intellicloudware.
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📌 Salesforce Business Analyst Role At Intellicloudware Toronto
🏢 Intelli-CloudWare
📍 Toronto