Become a Bilingual Insurance Customer Service Agent at First National in a full-time capacity, offering valuable support while enhancing client interaction. Work in a hybrid mode in downtown Toronto, ensuring a balanced workflow.
As a Bilingual Agent, you will play a key role in updating residential insurance records and assisting with policy inquiries. Candidates should demonstrate solid customer service instincts, effective communication in both French and English, and solid proficiency in Microsoft Office applications. Embrace a workplace culture that prioritizes collaboration and community engagement.
Key Responsibilities:
• Update insurance cancellations and policies
• Address customer inquiries accurately and promptly
• Oversee insurance claim processes




• Report on force placed insurance to brokers
• Engage in special projects as directed by management
Requirements:
• Post-secondary education or relevant experience
• Expert in MS Office, including Outlook and Excel
• Excellent verbal and written skills in both languages
• Solid organizational and prioritization abilities
• Confidence in dealing with customers over the phone
Leverage your bilingual skills to support First National and help enhance our client services.
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📌 Bilingual Insurance Customer Service Agent Toronto
🏢 First National Financial
📍 Toronto