Elevate client success with RevWhisper as a Client Operations Specialist in Hamilton, Ontario. Manage requests and enhance experiences for short-term rental property owners.
As the central communication hub for clients at RevWhisper, you will ensure seamless coordination across multiple accounts. This full-time role is perfect for a detail-oriented problem solver who thrives in a structured workplace. You'll handle everything from onboarding current clients to troubleshooting platform access, all while maintaining meticulous records and timely updates.
Key Responsibilities: • Serve as the main contact for client inquiries via calls, emails,
and texts • Consolidate requests into a tracked queue and resolve them efficiently • Update client records and request statuses regularly • Coordinate technical setups and onboarding for current accounts • Report on request volume, response times, and common issues
Requirements: • Excellent written and verbal communication skills • Experience managing multiple client requests simultaneously • Familiarity with platforms like Airbnb, Vrbo, or Booking.com • Methodical problem-solving skills for technical issues • Reliability to work on-site in Hamilton, Ontario
Bring your organizational skills and proactive communication to RevWhisper and support our growing portfolio of clients. #J-18808-Ljbffr