Elevate customer experiences with Advantage Restaurant Supply as a Customer Care Specialist in Niagara Falls, ON. This in office role focuses on supporting inquiries, problem resolution, and ensuring satisfaction.

As a full time Customer Care Professional, you will handle inbound customer inquiries and provide essential product and service information. Your responsibilities include managing order placements, changes, and follow-ups, while also coordinating with internal teams like project management and service technicians to resolve equipment and service-related issues.

Key Responsibilities: • Handle inbound customer inquiries with professionalism • Provide product and service information efficiently • Facilitate order placement, changes,



and follow-up • Document interactions accurately in company systems • Monitor customer satisfaction and ensure timely issue resolution

Requirements: • Proven customer service skills with B2B experience • Effective verbal and written communication abilities • Robust analytical and problem-solving capabilities • Proficient in basic computer applications • Reliable, organized, and detail-oriented

Become a key player in delivering outstanding service at Advantage Restaurant Supply in Niagara Falls. #J-18808-Ljbffr

📌 Customer Care Specialist At Advantage Supply Winnipeg (Canada)
🏢 Kibbi Technologies
📍 Canada