About ENROUTE

ENROUTE is a cycling and run retailer with a growing presence in both retail and e-commerce. We focus on high-performance cycling and running apparel, components, and equipment serving riders and runners across the globe.

Run Specialist

Location: Richmond, B.C. Employment type: Retail.

Role Overview

The Run Specialist is the running expert on our ENROUTE.RUN floor in Richmond. You will fit runners with the right footwear, run gait analysis, and offer informed guidance on shoes, apparel, and nutrition, helping runners of every level move better. You will also help bring our run community to life through clubs, demo days, and events.
Reports to: Store Manager
Location: Richmond, B.C.
Compensation: $20–$26 per hour
Employment Type: Full-time
Eligibility: Authorized to work in Canada

Key Responsibilities

Fitting & Run Expertise
Conduct footwear fittings and gait analysis to match runners with the right shoe
Make informed recommendations based on each runner's goals, gait, and history
Guide customers on apparel, accessories, and nutrition for training and racing





Customer Experience
Provide attentive, knowledgeable service to runners of all levels
Build lasting relationships that keep runners coming back

Product Knowledge
Develop deep knowledge of our running footwear, apparel, and nutrition brands
Stay current on recent releases, technologies, and seasonal changes

Community
Support our run club, demo days, and community events
Represent ENROUTE.RUN as a welcoming, credible presence in the local running scene

What We're Looking For
A genuine passion for running; personal running experience is a robust asset
Experience in specialty retail, footwear, or customer service
Understanding of running footwear, fit, and basic biomechanics
Strong communication and a customer-first mindset
Availability on weekends and for occasional events

Benefits
Health advantages package
Employee discounts
Product and demo access

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