Become a pivotal part of hospitality at The Omni King Edward Hotel as a Guest Service Agent. Ensure memorable experiences for guests arriving and departing at this iconic Toronto venue.As a Guest Service Agent with The Omni King Edward Hotel, you play a crucial role in the guest journey. This position is ideal for motivated individuals who enjoy enhancing the guest experience through attentive service. Responsibilities include managing hotel check-ins, resolving guest issues, and ensuring seamless communication across departments.Key Responsibilities:
Welcome guests with a memorable first impression
Handle check-ins and check-outs with accuracy
Pre-register guests and organize key packets
Document guest issues and ensure resolutions
Maintain accurate guest history filesRequirements:
Must have previous hotel front desk experience
Excellent verbal communication skills in English
Knowledge of Opera software is preferred
Capable of making quick decisions in busy settings
Availability for versatile schedulingJoin The Omni King Edward Hotel and provide guests with unparalleled service and support.#J-18808-Ljbffr

📌 Luxury Hotel Guest Service Agent Toronto (Canada)
🏢 Omni Hotels & Resorts
📍 Canada