Maxim Truck and Trailer in Winnipeg is hiring a full time Service Writer for the evening shift. Provide vital customer service and facilitate communication during repair processes.
In this Service Writer role, you will engage with internal customers at Maxim Truck and Trailer’s Head Office. With a focus on maintaining strong relationships, the position entails 1 to 2 years of industry experience and a customer service background. Key duties include processing requests, performing unit check-ins, and handling repair updates to enhance customer satisfaction.
Key Responsibilities:
• Manage customer requests effectively for smooth operations • Conduct unit intakes and check warranty statuses • Keep customers informed of quotes and changes • Document damages during unit check-in procedures • Review repair orders for completeness and accuracy
Requirements: • 1 to 2 years' experience in automotive or heavy-duty • Customer service experience is required • Technical product knowledge is a plus • Strong problem-solving and listening skills • Basic proficiency in MS Word and data entry skills
Excelling in customer service and effective communication will contribute to a successful experience at Maxim Truck and Trailer. #J-18808-Ljbffr
📌 Service Writer Evening Shift at Maxim (Winnipeg)
🏢 Maxim Truck & Trailer
📍 Winnipeg
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