Enhance client experiences as a Bilingual Client Success Specialist with Financeit. This hybrid role focuses on training recent merchants and providing customer support to strengthen partnerships in the Quebec market.
Financeit is seeking a motivated Bilingual Client Success Specialist to train and support newly approved merchants. With a focus on customer service and operational success, this role involves onboarding new partners and addressing loan-related issues with existing clients. The ideal candidate is detail-oriented, organized, and an excellent communicator who thrives in high-pressure situations.
Key Responsibilities:
• Ensure positive merchant experience during transitions • Train businesses on Financeit tools and features • Ramp up recent Partners to generate consistent volume • Execute training sessions for new merchants • Report daily and weekly sales activities
Requirements: • 2+ years in sales or customer service • Bilingual communication in English and French • Experience in consumer lending or financial services • Proficiency in Salesforce or CRM tools • Solid organizational and interpersonal skills
Drive merchant success, improve customer service, and enhance financing adoption with your expertise at Financeit. #J-18808-Ljbffr