Elevate SAP service excellence with EY as a Service Delivery Manager in Toronto. Oversee complex engagements and strengthen client relationships in this leadership-focused role.As a key member of EY’s Managed Services team, you will drive exceptional client outcomes and ensure successful SAP operational delivery. With a solid emphasis on SAP governance, you will lead cross-functional teams in identifying solutions to enhance performance across managed service operations. This strategic role requires you to leverage artificial intelligence to optimize service quality and operational efficiency.Key Responsibilities:
Drive growth through SAP Managed Services client engagements
Advise clients on operational transformation and outsourcing




Lead governance forums and service performance assessments
Shape delivery capabilities and service offerings
Enhance service quality using AI insightsRequirements:
Proven experience in SAP Managed Services leadership
Ability to shape and solution client engagements
Solid stakeholder management and executive presence
5+ years in SAP operations or Application Management
Knowledge of SLAs and service delivery frameworksThis role focuses on delivering SAP operational excellence and requires solid leadership and client relationship skills.#J-18808-Ljbffr

📌 Sap Managed Services Delivery Manager Toronto
🏢 Ernst & Young Advisory Services Sdn Bhd
📍 Toronto