We are looking for an IT Coordinator to provide hands-on technical support for end users in a busy healthcare environment in Toronto, Ontario.

This Contract position is well suited to someone who enjoys resolving desktop and service desk issues, supporting a mix of devices and platforms, and delivering a positive user experience through transparent communication.

The successful candidate will balance multiple priorities, respond effectively in a fast-paced setting, and contribute dependable day-to-day support across core workplace technologies.

Responsibilities: Deliver front-line technical assistance for desktop, laptop, mobile, and peripheral issues, ensuring staff receive timely and effective support.

Manage user accounts, permissions, and access requests within primarily on-premises Active Directory environments and related Microsoft tools.

Support Office 365 applications and services by troubleshooting access,



configuration, and day-to-day productivity issues.

Provide deskside and service desk support for both Windows and Mac devices, addressing hardware, software, and connectivity concerns.

Assist with troubleshooting across endpoint technologies including Android devices, Cisco-based systems, and Citrix environments.

Prioritize incoming incidents and requests, maintaining strong service levels while adapting to changing operational demands.

Perform basic hardware diagnostics, device setup, and replacement activities to keep end-user equipment functional and secure.

Contribute to technical tasks involving virtualization platforms such as VMware when needed to support the broader IT environment.

📌 IT Coordinator (Toronto)
🏢 Robert Half
📍 Toronto