Elevate customer service as an Inside Sales Representative at Fountain Tire in Coquitlam. Engage with customers and provide insights into automotive repair while ensuring a smooth service experience.
As a critical member of the Fountain Tire team, you will greet customers, assess their automotive needs, and facilitate effective communication between customers and technicians. This role demands a solid understanding of tire sizing and maintenance, helping you to recommend relevant services while managing appointment scheduling and customer relations.
Key Responsibilities:
• Greet customers and schedule service appointments promptly
• Assess vehicle service histories and recommend repairs
• Guide tire selections based on customer needs and specifications
• Translate technical jargon into customer-friendly language
• Generate cost estimates and manage invoicing with accuracy
Requirements:
• 2+ years in a customer-facing automotive role
• Robust automotive mechanics and tire knowledge
• Proficient in automotive shop management software
• Excellent communication skills
• Valid driver's license and clean Driver's Abstract
Harness your automotive expertise to deliver exceptional customer service at Fountain Tire in Coquitlam.
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