Elevate utility operations as a Senior Implementation Consultant with Systems & Software, a division of Harris, focusing on enQuesta CIS solutions. Harness outstanding customer service and analytical skills to drive project success remotely across Canada and the US.
We are seeking a skilled Senior Implementation Consultant to enhance our Skilled Services team. The ideal candidate thrives in delivering project milestones while leveraging industry best practices in a customer-facing role. You'll work closely with cross-functional teams to ensure effective implementation, training, and support for clients.
Key Responsibilities:
- Define and document client business requirements - Configure software based on workflow and business rules - Train end users remotely and in-person - Collaborate with project managers and QA teams - Provide CIS expertise for current customer implementations
Requirements: - Bachelor's Degree in a related field - 5+ years of experience in CIS or utility - Familiarity with SQL and UNIX commands - Solid problem-solving and communication skills - Ability to travel approximately 75% of the time
Deliver impactful solutions and foster client relationships in this pivotal implementation role.#J-18808-Ljbffr