Transform employee experiences with Hydro One as a ServiceNow Business Analyst. Utilize your HR technology and analytical expertise to shape cutting-edge solutions within our HR Service Delivery platform.
In this pivotal role at Hydro One, you will leverage extensive ServiceNow HRSD knowledge combined with robust business analysis skills as a seasoned professional. You will serve as a key liaison between HR stakeholders and IT teams, translating needs into a prioritized roadmap for success. Your expertise in Agile practices will guide the transformation of Hydro One’s HR services.
Key Responsibilities:
• Oversee the implementation of HRSD components and integrations
• Facilitate workshops and process mapping sessions for effective design
• Collaborate with stakeholders to gather comprehensive business requirements




• Document functional requirements and create development stories
• Stay updated on ServiceNow HRSD features and industry trends
Requirements:
• Experience in business analysis and product management
• Solid understanding of ServiceNow HRIS functionalities
• Agile certification (PSM, CSM, PSPO, or CSPO) required
• Excellent communication and project management skills
• Ability to perform process gap analysis and troubleshooting
Bring your HR technology expertise to enhance Hydro One’s employee service delivery and drive impactful transformations.
J-18808-Ljbffr

📌 Servicenow Business Analyst At Hydro One Toronto
🏢 Hydro One
📍 Toronto