Job Overview

General Purpose of the Position:

The Customer Service Representative is responsible for providing prompt, courteous and productive service to customers. Your role will be to provide outstanding customer service from initial greeting to the final sale. This will involve accessing customer needs and providing expert advice about available products, creating customer agreements for special order merchandise, and demonstrating features and advantages of any product.

Tasks and Responsibilities:
Assist customers in locating merchandise in store
Receives customer requests by telephone, analyze requests, provides information requested or determine who can best provide the information and route the request to the proper person




Ensuring all customers inquiries are dealt with and processed in a timely manner and in accordance within company policy
Write up orders, price quotations etc, as required
Maintains the customer service desk and other departments as needed ensuring proper housekeeping
Putting away stock and keeping stock neat, clean, and orderly
Attend store meetings, training sessions, etc. as required
Readily accepts additional responsibilities and duties as assigned

Pay: $20.00-$21.00 per hour

Expected hours: 40.0 per week

Perks:
Dental care
Extended health care
Life insurance
On-site parking
Vision care

Work Location: In person

📌 Customer Service Representative Yellowknife
🏢 Corothers Home Hardware Building Centre
📍 Yellowknife