Education
Secondary (high) school graduation certificate
or equivalent experience
Experience
No experience (will train)
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Staff accommodation available
Hotel, motel, resort
Responsibilities
Tasks
Register arriving guests and assign rooms
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service
Experience and specialization
Computer and technology knowledge
Word processing software
Computerized bookkeeping system
Central reservation system (CRS)
Internet
Additional information
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Initiative
Outgoing
Perks
Other perks
Free parking available
Learning/training paid by employer
In office housing options
Team building opportunities
📌 Hotel Front Desk Clerk Banff
🏢 A Banff Boutique Inn
📍 Banff
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