Procom is seeking a seasoned qualified to join our team as a Bilingual Client Services Associate. Procom is one of North America’s leading staffing and contract workforce services providers. A privately held company, Procom, has been deeply committed to continuous growth and improvement for both ourselves and our clients.
The Role :
Reporting to the Team Lead, the Bilingual Client Services Associate is responsible for overseeing and administering the full on-boarding and Contractor Management lifecycle for Contractors on assignment with one or more Clients and resolving any normal issues that may arise.
Job Responsibilities:
Create and maintain an excel tracking system for all recent pre-identified candidates/active consultants
Submit and manage all inquiries relating to the contract management process via ticketing system JIRA
Provide support to consultants using Vendor Management Systems (i.E. SAP Fieldglass, Beeline)
Act as a liaison between the Legal Department and Human Resources for all contract issues and reviews
Act as a subject matter expert for clients and consultants on the various legal status classifications
Schedule communications to consultants with regards to