Elevate program success as a Bilingual Program Support Specialist for Concentrix. This role emphasizes claims processing, reporting, and dealer support in a collaborative environment.

As a Bilingual Program Support Specialist fluent in English and French, you will ensure operational excellence through claims processing and high-level dealer assistance. Your leadership abilities will shine as you collaborate across functions, delivering quality service while managing multiple tasks and deadlines. This position requires a proactive individual who thrives both independently and within a team atmosphere.

Key Responsibilities:



• Act as a Subject Matter Expert on program processes • Process and quality check Money Back Guarantee claims • Support outbound call campaigns with exceptional service • Maintain operational consistency through documentation • Communicate program issues and solutions effectively

Requirements: • Bilingual in English and French with strong communication • Data analysis skills, including advanced Excel functions • Experience in claims processing or customer support • Self-motivated, adaptable, and detail-oriented • Proven problem-solving skills in a deadline-driven context

Utilize your bilingual capabilities and analytical skills at Concentrix to enhance dealer support and program effectiveness. #J-18808-Ljbffr

📌 Bilingual Program Support Specialist at Concentrix (Winnipeg)
🏢 Convergys
📍 Winnipeg