The General Maintenance associate is responsible to maintain and repair the exterior and interior facilities including electrical, refrigeration, plumbing, heating, cooling, kitchen, structural, parking areas, and perform other maintenance work necessary to maintain the property in an optimum and efficient condition. They perform tasks and preventive maintenance activities as directed by the maintenance manager and supervisor and will ensure the safety and comfort of the guests and associates.

Duties & Responsibilities

Advise immediate supervisor of conditions which might affect the operation of the facility

Become thoroughly familiar with hotel's emergency procedures and perform assigned duties per hotel and departmental procedures

Make all necessary repairs to maintain the hotel's operations

Become thoroughly familiar with all phases of operation and maintenance repair of all guest room, public spaces and heart of house area.

Perform all repairs, maintenance and replacement of parts for preventive maintenance and accurately and neatly record all pertinent data

Complete daily maintenance report

Minor construction repairs

Install new equipment and systems as directed

Maintain tools and maintenance equipment properly

Maintain Pool & Hot Tubs

Respond to guest complaints promptly and efficiently to avoid inconvenience or discomfort

Assume responsibility for training lesser trained personnel in the operation and maintenance

Ensure that all established rules, regulations, policies, and procedures are strictly adhered to.





Skills & Experience

Ability to demonstrate initiative, ownership of challenges and have a good understanding of how a maintenance department works

Hands on field experience in minor electrical, painting and plumbing within a commercial or industrial setting, preferably within a hotel, hospital, or other multi-facility location

Must be able to operate basic power tools and other hand tools

Must have the ability to work independently and as a team when required

Strong communication skills, both verbal and written, and a passion for dealing with and emotionally connecting with others

Ability to work a flexible work schedule including days, evenings, weekends, and holidays

Basic computer knowledge

Strong attention to detail

General Requirements

Must be able to stand and exert well-paced mobility for up to 10 hours in length

Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis

Must be able to bend, stoop, squat and stretch to fulfill cleaning and repair/maintenance tasks

Must be able to frequently lift 50lbs

Must be knowledgeable about common hazards: includes a variety of physical conditions, such as proximity to moving mechanical parts electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals

Must be able to operation machinery as required: drills, saws, presses.

Source: Hospitality Online

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📌 Maintenance Associate (British Columbia)
🏢 Watermark Beach Resort
📍 British Columbia