About Prescare
Prescare Nursing & Healthcare Staffing Inc. is a growing healthcare services company providing home care, healthcare staffing, and support services . We are committed to delivering dependable, responsive, and compassionate service to clients, families, and healthcare partners.

We are seeking a highly organized, reliable, and proactive Administrative Officer / Scheduling Coordinator to support our operations in Moncton. This is a high-responsibility administrative and coordination role for someone who can manage competing priorities, communicate confidently, and help ensure smooth day-to-day operations across multiple service lines.

This position supports our homecare, staffing, and cleaning divisions, with a strong focus on client communication, intake coordination, administrative reporting, service operations, payroll/timesheet follow-up, and scheduling support.

Position Summary
The Administrative Officer / Scheduling Coordinator plays an important role in ensuring that administrative systems, client service coordination, and operational workflows run effectively. This role requires someone who is able to work independently, respond quickly to changing needs, and maintain professionalism in a fast-paced environment.
The successful candidate will help coordinate internal processes, support staff and client communication, maintain administrative systems, and contribute to operational continuity across the organization.

Key Responsibilities
Answer incoming calls and respond to client and service inquiries professionally and efficiently
Support new client intake, administrative follow-up, and service coordination
Assist with homecare client coordination and scheduling
Help manage urgent staffing changes, service coverage issues, and schedule adjustments
Follow up on staff timesheets, attendance records, scheduling records, and payroll-related administrative tasks using internal and client-facing systems
Implement, maintain, and improve administrative procedures and workflows
Review and evaluate internal administrative processes for efficiency and consistency
Establish work priorities and ensure procedures are followed and deadlines are met
Carry out day-to-day administrative activities of the organization
Assemble data and prepare periodic and special reports, correspondence, and internal documentation
Maintain accurate records, data entry, and digital filing systems
Support administrative coordination of service agreements, forms, and internal documentation
Train and support staff on administrative processes and internal procedures, as needed




Oversee and coordinate office administrative procedures
Help monitor administrative workflow and operational performance
Resolve scheduling, staffing, and service-related issues in a timely and professional manner
Prepare reports and updates for senior management
Support compliance with company policies, internal procedures, and administrative standards
Coordinate office workflow and administrative activities to help ensure operational deadlines and priorities are met
Participate in rotating after-hours and weekend administrative support, as required

Qualifications
Required
Diploma or certificate (1–2 years) in one of the following, or a related field:
Office Administration
Business Administration
Medical Office Administration
Health Services Administration

2 to 3 years of relevant experience in:
administration,
office coordination,
scheduling,
healthcare support,
client service operations,
or a similar fast-paced service environment
Strong written and verbal communication skills in English
Strong organizational skills, time management, and attention to detail
Ability to work independently and as part of a team
Comfortable handling confidential, sensitive, and time-sensitive information
Proficiency in General Administration, including managing schedules, maintaining records, and overseeing office operations
Strong Communication and Customer Service skills to interact with clients, staff, and stakeholders effectively
Experience in Administrative Assistance with the ability to support daily clerical and organizational tasks
Exceptional organization skills to prioritize tasks, multitask effectively, and ensure seamless workflow with minimal supervision.
Proficiency in relevant office software and tools (e.g., Microsoft Office Suite)
Problem-solving skills and the ability to resolve scheduling conflicts promptly
Previous experience in the healthcare or staffing industry is an asset

Preferred
Experience in healthcare, home care, staffing, or service coordination
Experience supporting scheduling, payroll follow-up, client intake, or service operations

Preferred Technical Experience
Experience using one or more of the following:




When I Work
ShiftCare
Kronos / UKG
Microsoft Office Suite
Google Drive / Google Workspace

Additional Assets
First Aid Certificate (asset)

Work Setting
Private Sector only
On-site only
B e completed at the physical location. There is no option to work remotely.

Work Environment & Expectations
This role requires someone who can work effectively in a high-responsibility service environment.

Work Conditions
Fast-paced environment
Work under pressure
Tight deadlines
Large workload
High attention to detail
Ability to work independently
Ability to adapt quickly to changing service needs

Who We’re Looking For
The ideal candidate is:
Calm under pressure
A strong and assertive communicator
Highly reliable and organized
Able to take initiative without being micromanaged
Comfortable managing difficult staffing or service situations
Emotionally mature, qualified, and solution-focused
Adaptable, accountable, and able to multitask effectively
A strong team player with integrity and professionalism

Schedule & Availability
This is an in office position based in Moncton, NB.
Typical Schedule
Monday to Friday
Rotating weekends
Occasional evening availability
After-hours on-call administrative support approximately twice per month, as needed
Additional Requirements
Criminal record check required
Must be bondable
Reliable transportation required

What We Offer
Competitive hourly pay of $30.00–$32.00 per hour
Full time, permanent employment
Health, dental, and vision benefits
Free parking available
On-site amenities
Opportunity to grow within a dynamic healthcare services company
Meaningful work that supports clients, families, and frontline staff in the community

Equity & Eligibility
Prescare Nursing & Healthcare Staffing Inc. is committed to inclusive hiring and welcomes applications from qualified candidates of all backgrounds.
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as members of equity-deserving groups.

Who Can Apply
You can apply if you are:
a Canadian citizen
a permanent resident of Canada
a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada.

How to Apply
Please submit:
Your resume
A short cover letter
Responses to the screening questions included in the application
We thank all applicants for their interest. Only those selected for an interview will be contacted.

📌 Administrative Officer / Scheduling Coordinator (Nova Scotia)
🏢 Prescare Nursing and Healthcare Staffing
📍 Nova Scotia