Join KSI Law as a Collections Specialist in Markham, Ontario. This position involves managing delinquent accounts and utilizing strategic repayment plans while ensuring compliance.
The role of a Resolutions Officer is essential for handling accounts ranging from $750 to $2,000. Ideal candidates will have two years of experience in collections or a related field, coupled with a solid understanding of credit reporting. You will engage with account holders effectively to resolve disputes and foster positive repayment strategies.
Key Responsibilities: • Oversee collections for portfolios across the country • Conduct phone and email communications with clients • Maintain detailed notes in the legal CRM system • Review account histories to propose resolutions • Guide clients on credit implications and repayment options
Requirements: • Minimum 2 years of experience in credit or collections • Understanding of credit reporting effects on consumers • Solid ability to manage complex customer interactions • Proficient with Microsoft Outlook and CRM systems • Availability for rotational shifts, including weekends
Leverage your collections experience to benefit KSI Law's clients in Markham. #J-18808-Ljbffr
📌 Collections Specialist at KSI Law (Winnipeg)
🏢 KSI Law
📍 Winnipeg
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