Sales and Catering Manager Job Summary The Sales and Catering Manager is responsible for cultivating meaningful relationships within our community, executing local marketing initiatives, boosting sales and growing awareness for Chick-fil-A Heartland. This role serves as the bridge between our restaurant and the surrounding community, creating opportunities to increase guest engagement, support sales growth, and demonstrate Chick-fil-A's commitment to care and hospitality.

The ideal candidate is highly strategic, relational, organized, creative, and passionate about caring for others whilst increasing brand awareness. They have a heart for the community and a desire to create memorable experiences that win hearts every day.

Responsibilities Community Engagement & Partnerships

Building and maintaining relationships with local schools, sports organizations, businesses, non-profit organizations, and community leaders

Identifying opportunities for catering, brand promotion/sponsorships,fundraising events, community gatherings, and local partnerships

Representing Chick-fil-A Heartland at community events and find networking opportunities

Coordinating donations, food contributions, and community outreach initiatives

Tracking community involvement efforts and evaluate their impact

Local Store Marketing

Developing and executing a local marketing calendar aligned with restaurant goals and calendar

Planning and executing in-restaurant promotions, events, and community activations

Identifying opportunities to increase traffic during key dayparts, with a focus on catering and off-peak periods

Collaborating with the leadership team to create campaigns that drive sales and guest engagement

Measure the effectiveness of marketing initiatives and adjust strategies based on results

Catering Growth & Sales Development

Identifying and pursuing new catering opportunities with local businesses, schools, healthcare facilities, and community organizations

Building and maintaining relationships with catering guests to encourage brand loyalty

Coordinating catering sampling, outreach visits, and promotional initiatives

Tracking leads, follow-up activities, and catering growth opportunities

Brand Storytelling

Assisting in planning, creating,



and schedulingengaging social media content for social media and digital platforms (Instagram, Facebook, TikTok, etc.)

Capturing stories, photos and moments that showcase the restaurant's hospitality, team culture and community impact

Ensuring all marketing materials align with Chick-Fil-A Heartland's brand standards

Monitoring community trends and identifying opportunities for relevant engagement

Event Coordination

Planning and executing community events, restaurant celebrations, family nights and promotional experiences

Coordinating logistics, supplies, team support, and event communication

Ensuring every event reflects Chick-Fil-A Heartland's standard of exceptional hospitality and values

Administrative & Strategic Responsibilities

Maintaining records of sponsorships, donations, community contacts and marketing results

Managing marketing supplies and promotional materials

Creating monthly reports summarizing community outreach efforts, partnerships and results

Managing the marketing budget responsibly and seeking opportunities for maximum impact

Qualifications

Post-secondary education in Sales, Marketing, Business, Communications, Public Relations, Event management, or a related field is preferred

Minimum 1-3 years of experience in sales, community outreach, event planning hospitality or a related field preferred

Experience in creating and executing marketing strategies and campaigns

Experience in the restaurant, hospitality, retail or customer service industry is an asset

Experience using design and content creation softwares (eg Adobe, InDesign, Canva etc) is an asset

Familiarity with social media platforms, content creation and digital marketing strategies

Demonstrated ability to analyze results and use data to improve marketing efforts

Skills & Competencies





Exceptional written and verbal communication skills

Strong interpersonal skills with the confidence to engage with the community

Highly organized with the ability to manage multiple projects, timelines and events simultaneously

Creative, proactive and solutions-oriented mindset

Ability to work independently while collaborating effectively with the restaurant leadership team

Robust attention to detail and commitment to delivering exceptional experiences

Comfortable working flexible hours, including evenings and weekends.

Valid driver's license and reliable transportation are an asset.

Why Choose Us

Flexible hours: We will work with you to arrange your work schedule to honor other commitments like family, school and sports

Closed Sundays: All Chick-fil-A restaurants are closed on Sundays so you can have a day of rest with family and friends

Work directly with the Chick-fil-A operator: The Operator is an independent business person, responsible for the operations of the restaurant, who invests time in his or het employees teaching them important business skills for the future

Competitive pay and development opportunities: Along with a competitive pay cheque, you will work in a nurturing environment where you will learn valuable business and people skills

A Great Work Culture: Here at Chick-fil-A Heartland, we consider Team members to be more than just employees. You will be a highly valued part of our team. Our high retention rate is a proof that team members really enjoy working at Chick-Fil-A Heartland

Additional Benefits at Chick-Fil-A Heartland

Employee meal discounts

Team members exclusive outings and events

Goodlife membership

Rewards and tokens of appreciation

Applicable Bonuses and Commission

Additional Information

This posting is for an immediate, current vacancy.

The base hourly rate for this position is

CAD $20.00 – $25.00 . In addition, this role is eligible for a competitive bonus structure tied to achieving specific metrics.

At Chick-fil-A Heartland, all candidate applications are reviewed directly by our team.

We do not use artificial intelligence (AI) to screen, assess, or select candidates.

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📌 Sales and Catering Manager (Winnipeg)
🏢 Ontario Trillium Foundation
📍 Winnipeg