Elevate your IT career with AlphaKOR as a Bilingual Technical Specialist. Provide exceptional remote support while enhancing your skills in a collaborative and fun environment.
As a Technical Specialist at AlphaKOR, you will focus on troubleshooting technical issues for both customers and internal staff. This position values strong communication in both English and French, alongside excellent self-management in various tasks. Leverage your knowledge of VPNs, routers, firewalls, and more to ensure customer satisfaction and effective resolutions.
Key Responsibilities: • Provide technical support for customers and staff • Communicate effectively with team and clients • Administer documentation with concise writing • Manage in-house tickets for workstations and printers • Perform post-resolution follow-ups with users
Requirements: • University or College degree in IT or Systems Technology • Minimum one year of field experience • Fluent in English and French communication • Knowledge of networking and server management • Robust self-management and task follow-through skills
Deliver outstanding service and grow your IT expertise with AlphaKOR as a Bilingual Technical Specialist. #J-18808-Ljbffr