We’re looking for a Restoration Services Division Manager in the property damage restoration industry in Surrey, BC. This is a high-impact leadership opportunity for an experienced restoration professional with an established local book of business and strong relationships within the insurance, property management, and commercial sectors.

Our client is an established leader in property damage restoration, providing 24/7 emergency response and comprehensive services across water, fire, smoke, mold, and reconstruction. With a global presence, significant resources, advanced technology, and a robust commitment to integrity, quality, safety, and customer service, the organization offers the opportunity to drive meaningful growth while building and leading a high-performing local operation. The Division Manager will be responsible for business development, operational leadership, team growth, financial performance, and customer relationships across Surrey and the broader Lower Mainland.

Division Manager responsibilities:
• Build on established industry relationships and a strong professional network to identify new project opportunities and support continued revenue growth
• Develop new business and expand relationships with insurance adjusters, carriers, brokers, property managers, and commercial clients
• Lead restoration operations, including emergency response, mitigation, drying, cleaning, reconstruction, and project closeout
• Build, coach, and develop a high-performing team of project managers, estimators, and restoration technicians
• Oversee service-line revenue, profitability, forecasting, cost control, estimating, and job costing
• Monitor operational performance, customer satisfaction,



project timelines, and overall service quality
• Ensure compliance with IICRC standards, WorkSafeBC requirements, and applicable health and safety regulations

The successful candidate has:
• 5–7+ years of progressive experience in property damage restoration or a closely related industry, including 3+ years in a leadership or senior project management role
• Established relationships and a strong professional network within the Lower Mainland/Metro Vancouver insurance restoration market
• Business Development experience and builder mindset
• Hands-on knowledge of water mitigation, fire/smoke restoration, mold remediation, and reconstruction
• Excellent leadership, communication, negotiation, and relationship-building skills
• IICRC certifications such as WRT plus an additional relevant certification; proficiency with Xactimate/XactAnalysis is preferred
• Valid BC Class 5 driver’s licence with a clean driving record

Compensation and perks:
• $100,000 base salary plus performance based bonus. Candidates with additional experience and higher compensation expectations may also be considered
• Comprehensive benefits package, including extended health, dental, vision, RRSP matching, life/disability insurance, and EAP
• Performance-based incentive/bonus tied to revenue growth, profitability, team development, and service-line performance
• Company vehicle or vehicle allowance
• Professional development and certification support
• Career progression opportunities within a growing BC and Western Canada operation

Candidates must be legally authorized to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.

📌 Division Manager (Restoration Services) (Surrey)
🏢 The Headhunters Recruitment
📍 Surrey