Job Overview:

Pay Range: $50.00hr - $55.00hr

Requirement/Must Have:

- Strong expertise in IBM Mainframe technologies involving IBM z/OS, COBOL, JCL, DB2, VSAM and CICS.
- Experience troubleshooting production issues.
- Ability to provide L2/L3 support for mainframe applications.
- Experience performing root cause analysis.

Responsibilities:

- Provide L2/L3 support for mainframe applications in production environments.
- Investigate, analyze, and resolve production incidents within SLA timelines.
- Perform root cause analysis (RCA) and implement preventive measures.
- Support critical business events, release deployments, and production changes.
- Analyze application failures and identify corrective actions.




- Coordinate with development teams for defect fixes and enhancements.
- Validate fixes and support deployment activities.
- Ensure application availability, reliability, and performance.

Skills:

- IBM Mainframe.
- IBM z/OS.
- COBOL.
- JCL.
- DB2.
- VSAM.
- CICS.
- Troubleshooting.
- Production Support.
- Root Cause Analysis.

Qualification And Education:
- Robust expertise in IBM Mainframe technologies involving IBM z/OS, COBOL, JCL, DB2, VSAM and CICS.
- Experience in incident management and application maintenance for critical mainframe-based business applications.

📌 Mainframe Application Support Engineer (Toronto)
🏢 Cynet Systems
📍 Toronto