Overview

- Education:
- Experience:
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Experience
- Experience an asset
Employment terms options
- To be determined
Other advantages
- Free parking available
- Job Duration: Permanent
- Language of Work: English
- Hours of Work: 35 hours per week

📌 User support technician (Milton)
🏢 CareerBeacon
📍 Milton