Grey Health is the culmination of the rich legacies of two powerhouse brands —Grey and TANK. With borderless employees spread across 20 studios in 18 countries, we all work collaboratively with one mission in mind: to deliver famously effective ideas that drive business results for top tier clients in the health and wellness market. In 2023, Grey was named a Top 100 Most Loved Workplace and our agency network and The Grey Group, ranked in the top ten award winners at the Cannes Lions International Festival of Creativity.

While TANK and Grey maintain their unique identities and market presence, they now benefit from shared resources and strategic direction that help us unlock recent opportunities across the globe. As the Group Account Director, you will lead and nurture a critical cluster of pharmaceutical accounts, serving as the primary strategic partner for senior clients and a mentor for your account teams. This pivotal role combines deep industry expertise with robust leadership, focusing on driving account growth, ensuring the flawless execution of complex campaigns, and proactively identifying opportunities to expand the agency's value and market presence within the pharmaceutical sector.

Take ownership and lead a group of accounts. Manage the internal team including account directors for a collection of brands to ensure the proper planning and management of activities, resources, forecasting and revenues Develop new business opportunities within assigned brands and identifies new opportunities for growth within the pharmaceutical market at large Develop a deep understanding of the strategic/tactical needs of each brand under their responsibility and participates in the development of the strategic and tactical brand plans with their Account teams Develop and maintain long‑term partnerships with both the brand team and senior management Meet regularly with senior positioned clients to assess status of the partnership and intervene quickly to resolve any identified issues Execute regular touch points (one-on-ones) with direct reports to ensure continuous delivery of high quality deliverables Train and coach their Account team as well as Clients Services in terms of operations process and finance Be responsible for the continuous improvement of Tank processes and policies and manage the impact they may have on team performance Work with the team to continuously improve the Tank processes and policies Provide leadership by anticipating opportunities and roadblocks in order to optimize team performance and intervene accordingly Act as a role model and coach to the account directors and other direct reports Actively meet with account directors and their teams to ensure the management of projects are running smoothly Contribute in employee recruitment, management of performance issues and termination when necessary Network within the industry with the goal of building relationships Monitor the performance of projects and programs, serving as a change manager to optimize the process Manage processes through internal teams, clients and suppliers Provide clear and timely information to any internal resources involved in projects Ensure clear, open and respectful communication between directors and associates Personal Leadership and Accountability: Commit to excellence, personal and professional growth, and continually expand knowledge for themselves and their direct reports Work with integrity on all projects and holds him/herself accountable for delivering on expectations Stay current with industry news and the competitive environment Assist in creating and building an agency culture that reinforces high levels of client service, operational excellence, commitment, respect and team spirit 5 years of experience as account director including management of major accounts ~ Experience in building and managing teams including coaching and mentoring ~ Planning and organizational skills 110,000 - $160,000 CAD #

📌 Account Director, Digital (Toronto)
🏢 Tank Worldwide
📍 Toronto