Zenbooks is a fully remote Canadian accounting firm founded in 2015 and headquartered in Ottawa. We serve 300+ small and mid-sized businesses coast to coast — companies in the $1M to $10M revenue range across professional services, SaaS and tech, marketing and creative agencies, e-commerce, and non-profits. Our regulated practice operates as Zenbooks Tax Services Professional Corporation under CPA Ontario.

In 2026, we were named to the Financial Times’ Americas’ Fastest Growing Companies list. Both rankings are based on independently verified compound revenue growth. Our team has been published in the Toronto Star, Policy Options, Canadian Accountant, The Hill Times, Le Devoir, BetaKit, and the Ottawa Business Journal, and has appeared on CBC and CTV on tax policy, small business finance, and the future of the accounting profession.

Through

OpenSME, we led national advocacy for Canadian SMEs, including a 30,000-signature CRA petition that generated 25 media interviews in five days. We also hosted the Small Business Big Insights podcast, with guests including mayors and executives from Wagepoint, Mastercard, and Wealthsimple. We are seeking a highly organized Accounting Manager who is committed to delivering exceptional client experiences and has a keen eye for detail.

You'll lead and coach a pod of staff and senior accountants, own the accuracy and timeliness of monthly accounting activities across your client portfolio, and act as the primary advisor for mid- to high-complexity client engagements. This role carries full ownership of your pod's performance — from gross margin and KPIs to client growth and team development — and is ideal for someone who is proactive, eager to grow others, and dedicated to continuous improvement. Team Leadership & People Management Lead and manage a pod of accountants and senior accountants, providing coaching, technical guidance, and regular feedback.





Oversee all monthly accounting activities (A/R, A/P, payroll entries, reconciliations, accruals, adjustments), ensuring accuracy, completeness, and timeliness. Lead mid- to high-complexity client engagements, acting as the primary accounting advisor and main point of contact. Conduct 1:1s, performance check-ins, and semi-annual reviews, ensuring each team member is progressing toward goals.

Support staffing, workload balancing, and scheduling to ensure efficient delivery across the pod. Provide escalation support for technical accounting issues, client challenges, and workflow blockers. Foster a culture of accountability, continuous improvement, and high-quality work within the pod.

Oversee a portfolio of mid- to high-complexity clients assigned to the pod, ensuring all deliverables meet quality and timeliness standards. Review and approve financial statements, reconciliations, working papers, and month-end packages prepared by the team. Support team members in client meetings, stepping in when higher-level expertise or conflict resolution is needed.

Build strategic, long-term relationships with clients while managing expectations and providing proactive communication and guidance.

Financial

Performance & Pod Metrics (Ownership) actual hours, identifying efficiency gaps or scope misalignments and coaching the team accordingly. Track and manage the pod’s KPIs, including overdue work items, on-time delivery, revenue retention, upsells, and workflow consistency.



Work closely with the Director of Operations on pricing, resourcing, and capacity planning.

Client

Growth & Revenue Management Identify upsell and expansion opportunities (additional services, special projects, cleanups, advisory) and support team members in presenting them. Manage overall revenue performance for your pod, ensuring renewals and pricing changes are handled proactively.

Process

Improvement & Quality Assurance Lead process improvement initiatives within the pod and contribute feedback to L&D;, Operations, and Client Success. Support and oversee special projects for your clients or across the firm, including system improvements and catch-up work. Work closely with Tax and Payroll teams to ensure seamless cross-functional delivery.

Customer

Service-Oriented with Excellent Communication Time Management and Multitasking Abilities 1–2 years of experience managing a team 2–3 years of client-facing experience supporting monthly reporting Strong working knowledge of cloud accounting software (e.g., This is a remote role requiring high-speed internet access and availability during core business hours Job Type: Full-time 5 Personal Days + 15 Vacation days + 1 week during the winter holidays 100% Employer-paid Health advantages (medical, dental, disability, life insurance, and vision) (including EAP) and flexible health spending account Group Registered Retirement Savings Plan (RRSP) 100% Employer-paid Ergonomic assessment of your home office (Virtual) Flexible work schedule Phone Screen:Selected candidates will be invited to a phone interview with our People & Culture Generalist, Ashley Saunders, to discuss the role in more detail. Candidates progressing to the final stage will take part in a Zoom interview with the management team.

Final

Stage:The selected candidate will be extended an offer and introduced to the team! #

📌 Accounting Manager-Credit (Calgary)
🏢 Zenbooks
📍 Calgary