Duties and Responsibilities

- Answering Phones, Taking & Updating Concrete Orders for same day & next day delivery

- Serve as the main point of contact between Ready-Mix Drivers and client personnel.

- Respond to customer inquiries and provide customers with updated information regarding their deliveries.

- Handle customer complaints by troubleshooting service and quality related issues.

- Ability to work with Microsoft Office and Google Maps.

- Responsible for communicating with drivers on route and on job sites to ensure schedules are met.

- Alternating Saturday / Sunday Weekend shifts during peak summer months.

- Shift flexibility an asset

- Late morning start 10:00 am

- Plenty of chance to grow with increasing responsibility and pay

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits

- Dental care

- Life insurance

- On-site parking

- Vision care

Education

- Secondary School (preferred)

Experience

- customer service: 1 year (preferred)

Work Location: In person

📌 Afternoon Dispatch Coordinator / Order Entry (Toronto)
🏢 Metrix Ready Mix
📍 Toronto