Elevate your career as an AI/ML Engineer with Kaseya in Toronto, Canada. Work on cutting-edge AI workflows to transform IT operations for Managed Service Providers while leveraging advanced machine learning techniques. In this full time role, you'll play a crucial part in building the intelligence layer of the Kaseya Intelligence Platform.

We're seeking skilled professionals experienced with Python and machine learning systems, focusing on agent orchestration and behavioral anomaly detection. Your contributions will directly impact IT operations by automating decision-making and improving workflow efficiency. Key Responsibilities:

- Build AI workflows that interpret API signals and support automation
- Develop models for behavioral anomaly detection in customer environments




- Implement signals for scope escalation and abnormal decision paths
- Create evaluation harnesses to measure model reliability and quality
- Work on OpenAPI-based integrations with MSP, security, and IT platforms

Requirements:

- Proficiency in Python and production AI systems
- Experience with LangChain or similar frameworks
- Knowledge of integrating model providers like OpenAI
- Background in building evaluation pipelines for behavior testing
- Familiarity with AI techniques from research into production

Bring your expertise to Kaseya and harness AI to revolutionize IT management!

📌 AI & ML Engineer at Kaseya (Toronto)
🏢 Kaseya
📍 Toronto