Elevate customer experiences at Aritzia as a Senior Manager, Loyalty, focusing on maximizing client affinity while leading creative loyalty initiatives. Collaborate cross-functionally to innovate personalized strategies that resonate. In this pivotal role, you'll leverage your experience in Marketing and Customer Experience to drive the delivery of the loyalty program.
Oversee the design and implementation of engagement campaigns and benefit promotions that enhance member experiences. Your strategic input is essential to embedding loyalty seamlessly into Aritzia's Go-to-Market plans. Key Responsibilities:
- Lead design and execution of loyalty initiatives
- Translate loyalty strategies into operating models
- Collaborate on Go-to-Market plans and client journeys
- Execute targeted campaigns and personalized experiences
- Monitor and optimize program performance
Requirements:
- Background in Marketing or Customer Experience
- Experience with loyalty or customer engagement programs
- Strong analytical skills for program measurement
- Ability to influence cross-functional teams
- Commitment to Aritzia's values and leadership principles
Bring your expertise in customer loyalty to Aritzia and help set the standard for Everyday Luxury experiences.