We are seeking a Service Advisor to join our team at an automotive dealership. The ideal candidate will have a passion for mechanics and automotive repair, coupled with excellent customer service skills.
Responsibilities
- Interact with customers in a professional and friendly manner
- Provide information about automotive services and products
- Handle cash transactions accurately
- Upsell products and services to customers
- Assist with scheduling appointments for automotive repairs
- Resolve customer inquiries and complaints promptly
- Maintain a clean and organized work environment
Qualifications
- Previous experience in customer service, sales, or automotive repair is preferred
- Strong cash handling skills
- Excellent communication and interpersonal abilities
- Ability to upsell products effectively
- Basic mechanical knowledge is a plus
- Familiarity with dealership operations is advantageous
Join our team and be part of a dynamic environment where you can utilize your customer service skills while being surrounded by the world of automotive repair. Job Type: Full-time
Schedule
- Monday to Friday
- No weekends
Experience:
- service advisor: 1 year (preferred)
- Customer service: 1 year (required)