Company Description CCL Group is a specialized B2B sales agency that serves as the local sales team for manufacturers looking to grow in the United States and Canada without establishing their own offices or hiring internal staff. With offices in Chicago and Montréal, the company manages sales and marketing operations on the ground in North America, acting as an extension of each client’s brand.

CCL Group provides end-to-end support, including brand positioning, market intelligence, targeted outreach, meeting coordination, and sales operations. The agency works exclusively with one company per product category, ensuring dedicated focus and no conflicts of interest. Operating since 1954, CCL Group partners with manufacturers across sectors such as chemicals, textiles, automotive components, machinery, metals, building materials, furniture, food, and jewelry.

Role Description The Bilingual B2B Appointment Setter — Cold Calling (EN/FR) is a full-time remote role responsible for initiating outbound calls to prospective business clients across North America. Day-to-day activities include identifying and qualifying leads, presenting client offerings clearly in English and French, and scheduling meetings between prospects and the sales team.

The role involves managing call lists, following structured outreach cadences via phone, email, and LinkedIn,



and accurately recording all interactions and appointments in the CRM system.

The Appointment

Setter will collaborate closely with account managers to ensure high-quality leads, maintain consistent follow-ups, and support the overall sales pipeline by meeting daily and weekly activity targets.

Qualifications

- Demonstrated ability in Setting Appointments and Appointment Scheduling for B2B clients.
- Experience with Lead Generation, including prospecting, qualifying, and nurturing potential business customers.
- Strong Communication skills in both English and French, with clear, qualified phone and email etiquette.
- Customer Service skills that support building rapport, handling objections, and maintaining positive business relationships.
- Proficiency with CRM tools and basic office software for tracking calls, meetings, and follow-up activities.
- Previous experience in B2B sales, telesales, or cold calling roles is highly beneficial.
- Ability to work independently in a remote setting, manage time effectively, and meet activity and performance targets.
- Familiarity with industrial or manufacturing sectors (e.g., chemicals, textiles, machinery, metals) is an asset.
- High level of professionalism, resilience, and comfort with high-volume outbound calling.

📌 B Appointment Setter — Cold Calling (EN/FR Bilingual) (Montreal)
🏢 CCL Group - B2B Sales Agency
📍 Montreal