Bilingual Customer Service Agent (Mississauga)

Bilingual Customer Service Agent (Mississauga)

31 Aug
|
Vastway Immigration Services
|
Mississauga

31 Aug

Vastway Immigration Services

Mississauga

Job Overview

We are seeking a dynamic and detail-oriented Bilingual Administrative Assistant to join our team! In this vital role, you will serve as the first point of contact for clients, visitors, and team members, providing exceptional customer support and ensuring smooth office operations. Your bilingual skills will enable effective communication with diverse populations, supporting our mission to deliver outstanding service.

This position offers an energetic environment where organizational excellence and proactive problem-solving are celebrated. If you thrive in fast-paced settings and possess strong clerical skills, this opportunity is perfect for you!

Responsibilities

- Greet visitors and answer multi-line phone systems with professionalism and courtesy, providing excellent customer service in both languages
- Manage front desk duties, including scheduling appointments, handling inquiries, and directing calls efficiently
- Perform data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks to maintain up-to-date records
- Organize and file documents systematically, ensuring easy retrieval and compliance with record-keeping standards
- Assist with billing, invoicing, and bookkeeping activities to support financial processes
- Support medical or dental office operations by managing patient records, appointment scheduling,



and verifying insurance information
- Proofread correspondence and documents for accuracy, clarity, and professionalism

Experience

- Proven clerical or administrative experience in an office workplace, ideally within a medical or dental setting
- Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Docs), and QuickBooks
- Excellent organizational skills with the ability to prioritize tasks effectively in a busy setting
- Experience handling multi-line phone systems with professional phone etiquette
- Demonstrated customer service skills with a friendly and approachable demeanor
- Bilingual fluency in English and Spanish (or other relevant languages) is required to facilitate communication across diverse populations
- Familiarity with office equipment such as fax machines, scanners, filing systems, and front desk technology

Join us to be part of a vibrant team committed to delivering exceptional service while supporting the daily operations of our organization. We value energetic professionals who are eager to make a positive impact through their organizational expertise and bilingual communication skills! Pay: $19.75-$22.00 per hour

Expected hours: 35.0 per week

Work Location: In person

📌 Bilingual Customer Service Agent (Mississauga)
🏢 Vastway Immigration Services
📍 Mississauga

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