This role is being introduced to support a strategic transformation in the Territory Manager (TM) model where a proactive and driven sales approach focused on quote generation and lead capturing is the center of vision. The Inside Sales Representative will manage remote business partners (clinics, breeders, shelters) outside optimized geographic clusters, ensuring consistent coverage while enabling TMs to focus on high-potential clinics within their travel radius.
This role is not just about maintaining accounts, it’s about creating measurable impact on territory growth and helping Petline capture untapped opportunities.
This is a remote position.
What to Expect
- Manage outreach to remote veterinary clinics, breeders shelters via phone, email, and virtual meetings.
- Educate clinic and business partner staff on Petline’s insurance products, promotions, and onboarding processes.
- Maintain consistent engagement cadence to ensure brand visibility and lead generation.
- Drive quote generation and trial activations through virtual channels.
- Support clinics in completing trial submissions and other areas of their needs
- Collaborate with TMs to identify and nurture high-potential leads for submission.
- Track engagement metrics, lead conversion rates, and clinic performance in CRM.
- Provide insights to Territory Managers for strategic prioritization.
- Work closely with marketing and operations teams to execute geo-targeted campaigns.
- Support promotional initiatives tied to community events and shelter partnerships.
What you Bring
- Proven experience in inside sales, customer engagement, or account management.
- Robust communication and relationship-building skills.
- Ability to work with CRM tools and manage multiple accounts efficiently.
- Knowledge of veterinary industry, breeder or shelter programs, or pet insurance is an asset.
- Monthly Lead Generation Targets (e.g., 100+ leads from remote clinics).
- Clinic Engagement Frequency (touchpoints per clinic per quarter).
- Contribution to overall territory growth KPIs.
- Bilingual (English & French)
Salary Range: $51,300-$94,400 High degree of proficiency with English required to service customers, both internal to the company and external, across Canada.