Why you’ll love working here:

- high-performance, people-focused culture
- our commitment that equity, diversity and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves
- learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
- optional membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security
- virtual fitness, yoga and meditation classes, nutritional consultations and wellness seminars
- flexible hybrid work model that embraces remote work
- the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers

Application deadline: September 15, 2026 Application requirements: Resume, transcript

Job Summary

Reporting to the Manager, Pension Platform Operations, the Co-op Student supports the PPO team with operational administration, testing, documentation, governance, and continuous improvement activities. The role provides hands-on experience supporting pension technology platforms and operational processes while working with business and technology partners.

The student will complete structured assignments that strengthen team capacity, documentation quality, testing support, audit readiness, and operational consistency. The placement is designed to build practical business, operational, analytical, and technical skills in a team-oriented environment.

What you will do:

- Assist with day-to-day operational administration and assigned team activities.
- Support monitoring operational processes, queues, and work items, and escalate identified issues as required.
- Perform data validation, quality checks, production validations,



and follow-up activities using established procedures.
- Assist with access administration and other structured operational requests.
- Maintain and organize SharePoint repositories, process documentation, knowledge articles, incident workaround documentation, and support materials.
- Review, update, archive, and standardize operational procedures and supporting documentation.
- Support defect retesting, issue reproduction in non-production environments.
- Document test results, update Azure DevOps work items, and collect, organize, and maintain supporting evidence.
- Support operational readiness reviews, CAB documentation, governance activities, and required follow-ups.
- Assist with maintenance and enhancement of Power Automate solutions and other operational tools.
- Participate in operational improvement, automation, and efficiency initiatives.
- Identify opportunities to improve documentation, reporting, controls, and team processes.

What you will bring:

- Currently enrolled in a post-secondary co-op program in Business Technology Management, Information Technology, Computer Science, Engineering, Mathematics, Business Administration, or a related field.
- Strong analytical, problem-solving, and organizational skills.
- Excellent attention to detail and commitment to quality.
- Effective written and verbal communication skills.
- Ability to manage assigned priorities, meet deadlines, and ask questions when guidance is needed.
- Ability to work independently on structured tasks and collaborate effectively with business and technology partners.
- Curiosity, initiative, adaptability, and a strong willingness to learn.

The expected hourly rate range for this role is $21.00 to $31.00 The actual hourly rate offered to the successful candidate may vary based on multiple factors including, but not limited to, individual's expertise and level of experience applicable to the role they are being offered.

This job posting is for a newly created role.

📌 Business Analyst, Pension Platform Operations, Student Intern (Winter 2027 - 8 Months) (Toronto)
🏢 HOOPP
📍 Toronto