We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to customers, handling transactions, and ensuring a positive experience. This role requires strong communication skills, attention to detail, and the ability to work in a rapid-paced environment within the food industry.
Previous experience with POS systems, Micros POS, and food handling is highly desirable. The position offers an opportunity to develop customer service expertise while contributing to a welcoming atmosphere for our patrons.
Duties
- Greet customers warmly and assist with their orders in a courteous manner
- Operate POS systems including Micros POS for order entry and payment processing
- Handle cash, credit card transactions, and cash handling accurately
- Prepare and serve food and beverages, including food preparation and food safety practices
- Manage serving duties such as taking orders, serving food, and ensuring customer satisfaction
- Maintain cleanliness and organization of the service area in compliance with food safety standards
- Manage time effectively to serve multiple customers efficiently during busy periods
- Assist with basic math calculations for transactions and change accuracy
- Uphold food safety regulations and proper food handling procedures at all times
Requirements
- Previous experience in food service, barista work, serving, or cashiering preferred
- Familiarity with POS systems, particularly Micros POS, is advantageous
- Strong customer service skills with a friendly and professional demeanor
- Ability to manage time efficiently in a fast-paced environment
- Basic math skills for cash handling and transaction accuracy
- Knowledge of food safety standards and proper food handling techniques
- Experience in the food industry or related roles is a plus
- Excellent communication skills and a team-oriented attitude
This position is ideal for individuals passionate about providing excellent customer experiences in the food industry. Candidates should be detail-oriented, reliable, and eager to contribute positively to our team environment. Job Type: Part-time