At One Bite Technology, we help customers get more from their technology. As our Customer Service & Sales Representative, you’ll be the friendly face, helpful voice, and organized force that keeps the showroom running smoothly.

You’ll welcome customers, answer questions, create repair tickets, book tech-support appointments, process trade-ins, and help customers find the right products. When the showroom quiets down, you’ll keep everything accurate, clean, charged, stocked, and ready for the next customer.

What you’ll do

- Greet every customer with eye contact, a smile, and a warm welcome
- Assist customers in-store and by phone
- Provide repair-ticket updates and answer repair and retail questions
- Create new repair tickets with accurate notes and details, and determine whether customers need a repair booking or tech-support appointment
- Schedule tech-support appointments
- Process customer trade-ins
- Organize retail shelves and verify tags, prices, descriptions, and availability
- Test, reset, and charge loaner phones
- Review voicemails and emails and respond as needed
- Keep the showroom clean, organized, and inviting

You’ll also help with:
- Sweeping and mopping floors
- Emptying garbage and recycling
- Dusting shelves, devices, and displays




- Counting inventory

You’ll be a great fit if you are:
- Friendly, approachable, and comfortable talking with all kinds of customers
- Organized and able to keep track of details
- Curious about technology and eager to learn
- Confident on the phone and in person
- Reliable, proactive, and comfortable staying productive between customers
- Able to balance customer service, sales, admin work, and hands-on showroom tasks
- Someone who notices when something needs doing—and takes care of it

Required Hours (Subject to expanding):
- Mondays 9AM to 5PM
- Wednesdays 9AM to 5PM
- Occasional Fridays 9AM to 5PM
- Occasional Saturdays 10AM to 4PM

How you’ll succeed: You’ll put revenue-generating customer needs first, communicate clearly, keep promises, and leave the showroom a little better than you found it.

Ready to make technology less frustrating—and customer service more human?

Apply by sending your resume and a short note about why you’d be a excellent fit. Bonus points: Send a cover letter and include your favourite movie and why.

Pay: $15.00-$16.00 per hour

Expected hours: 16.0 – 24.0 per week

Work Location: In person

📌 Customer Service and Sales Representative (St. Albert)
🏢 One Bite Technology
📍 St. Albert