Drive enterprise renewals with Trilogy as a Senior Customer Success Manager. Engage with high-value clients, optimize AI-driven sales processes, and secure long-term contracts.
This hands-on position focuses on managing the renewals pipeline for enterprise accounts. You will engage directly with decision-makers, overcoming objections and enhancing retention strategies. At Trilogy, you'll refine AI tools to maximize sales efficiency, all while being part of a fast-moving, innovative team.
Key Responsibilities
- Lead high-level discussions with key customers
- Own the renewal process for enterprise clients
- Create and improve B2B renewals playbooks
- Drive contract negotiations and minimize churn
- Utilize AI-driven insights to enhance strategies
Requirements:
- 8+ years in CSM or account management
- Proven track record in managing renewals worth $100K+
- Fluent in English, both verbal and written
- Experience with AI tools in a professional context
- Availability during U.S. business hours
Leverage your expertise in enterprise renewals and AI strategies to excel in a reliable role at Trilogy.
📌 Customer Success Manager at Trilogy Remote (Vancouver)
🏢 Crossover
📍 Vancouver
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.